ONE THING WORTH KNOWING
Facebook Reviews Frozen at 4.0 for Four Years

Lemlist's Facebook page shows a 4.0/5 rating with the last review logged 4 years ago, while G2 sits at 4.7/5 with activity as recent as 3 weeks ago — a 0.7-point gap anchored to a platform that has effectively been a static, public-facing score since 2021. The Facebook broadcast channel is also marked Silent, meaning there is no active presence to contextualize or offset that stale, lower rating for any visitor who lands there.


Spydomo surfaces findings like this for your competitors every week.

Lemlist has strong reviews and a presence problem worth solving.

Top 50% of B2B SaaS companies analyzed by Spydomo

Your product story is coherent and your G2 rating is genuinely strong — but the channels meant to amplify that story are running at half power. A competitor scanning your public footprint would see a company that knows what it is but isn't consistently saying so. That gap between conviction and broadcast is the most actionable thing on your scorecard.

Your LinkedIn activity keeps a pulse going, but the silence across Facebook, Instagram, and news — combined with a sporadic blog — tells any competitor watching that your content engine runs on bursts rather than intention.

blog SporadicLast post 34 days ago3 pts
linkedin ActiveLast post 23 days ago6 pts

Your G2 rating is a real asset and recent enough to trust, but your Capterra engine has stalled with a last review over a year ago, and your Facebook review presence is effectively frozen at four years old — a competitor would read that as category ground you've quietly ceded.

g2 4.7 ★ 40 reviewslast month11 pts
capterra 4.5 ★ 4 reviews1 year ago4 pts
facebook 4.0 ★ 90 reviews4 years ago4 pts
reddit Mixed High 3 pts

Reviews tracked within our analysis window — not the absolute total published on each platform.

Your messaging holds together clearly across surfaces, which means any confusion in the market isn't about who you are — it's about how consistently you're showing up to say it.

Messaging coherence Clear 12 pts

Your homepage leads with 'AI sales engagement platform for precision outbound' — a headline that names the category accurately but doesn't cash in on the actual moat: a bootstrapped, profitable product that 20K+ teams chose specifically because it bundles multichannel outreach, a 450M+ contact database, and deliverability tooling without forcing third-party stitching. 'Precision outbound' hints at signal-based targeting but never earns it with specifics, which is a missed swing given that buying signal detection and lead enrichment are clearly part of the product story. For a market where Apollo and Outreach are household names, defaulting to category description on the homepage leaves your most credible differentiators — scale, profitability, all-in-one workflow — invisible to anyone sizing you up for the first time.

Profile focus Active on 2 marketing channels 15 pts

What your signals reveal

Blog runs cold between pushes
Your blog publishing pattern is visibly sporadic, which a competitor analyst would flag as a sign that content is reactive rather than strategic. They would conclude your SEO moat is shallow and that organic acquisition is not a channel you're defending.
✦ Opportunity: A consistent publishing cadence — even light — would signal category seriousness to both buyers researching you and competitors deciding whether to contest your search territory.
Capterra and Facebook reviews stalled
With your last Capterra review over a year ago and Facebook reviews sitting dormant for four years, a competitor would reasonably conclude your review generation is passive and platform-agnostic — meaning you're leaving third-party credibility on the table. They'd prioritize those same platforms knowing you're not contesting them.
✦ Opportunity: Reactivating even one of these channels with a structured ask to recent customers would close a visibility gap that competitors can currently exploit when buyers compare options side by side.
Reddit sentiment is mixed and unmanaged
Mixed Reddit signals without visible engagement from your side tell a competitor that you're either unaware of the conversation or choosing not to participate — either reading is useful intelligence for them. Buyers who research before purchasing treat Reddit as a truth layer, and an unmanaged presence there shapes perception you never intended.
✦ Opportunity: Identifying the specific friction points surfacing in Reddit threads and addressing them — in product, in docs, or directly in conversation — would turn a noisy signal into a trust-building one.
lemlist.com vs. B2B SaaS
Compared against 84 companies analyzed by Spydomo
Top 50%
Overall score
58
+6 vs. median (52)
Active channels
2
+0 vs. median (2)
Market Voice
22
+6 vs. median (16)
Total reviews
134
+112 vs. median (22)
You Median Top 25%
Broadcast You: 9/23 · Median: 12 · Top 25%: 23+
Market Voice You: 22/30 · Median: 16 · Top 25%: 24+
Presence Mastery You: 27/35 · Median: 18 · Top 25%: 28+

Presence Mastery is your standout — scoring near the top-25% threshold for B2B SaaS. The gap to close is Broadcast — reaching the top-25% mark would meaningfully lift your overall score.

lemlist.com scores in the Top 50% of B2B SaaS — share this report Share on LinkedIn →
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